TERMS & WARRANTY

TERMS

  1. On acceptance of the quotation (signature or payment), the customer acknowledges the type of material, thickness, the correct application for his/her project, profile and coating being ordered as well as cutting bill should there be one
  2. The manufacturer will not be held responsible for any errors on the cutting bill or should the incorrect ma-terial have been ordered. Orders are cut to size therefore we are unable to accept returns
  3. It is the customer’s responsibility to read and understand the different guarantee/warranties on the quot-ed product/material and know what material is best suited for the area the project is being developed in
  4. With regard to projects, the same type of material should be used throughout the project as the fading will differ between different materials over time. Please note, the spelter on galvanised material can differ from supplier to supplier
  5. All deliveries are to be checked by the customer at the time of delivery and any defect or damaged material must be noted in writing on the delivery note and/or the sales representative is to be immediately notified of such damage
  6. Full payment is required for cash orders, prior to production
  7. On acceptance of the quotation (signature or payment), the customer acknowledges the type of material, thickness, the correct application for his/her project, profile and coating being ordered as well as cutting bill should there be one
  8. The manufacturer will not be held responsible for any errors on the cutting bill or should the incorrect ma-terial have been ordered. Orders are cut to size therefore we are unable to accept returns
  9. It is the customer’s responsibility to read and understand the different guarantee/warranties on the quot-ed product/material and know what material is best suited for the area the project is being developed in
  10. With regard to projects, the same type of material should be used throughout the project as the fading will differ between different materials over time. Please note, the spelter on galvanised material can differ from supplier to supplier
  11. All deliveries are to be checked by the customer at the time of delivery and any defect or damaged material must be noted in writing on the delivery note and/or the sales representative is to be immediately notified of such damage
  12. Full payment is required for cash orders, prior to production

WARRANTY

Please note that the products we supply have different warranties which are supplied by our respective coil suppliers. Some products do not have any warranties, please ensure the product you are purchasing has a warranty or not. We would provide assistance where we can should you wish to enforce the warranty of the specific supplier, however we do not take any responsibility for these warranties. Please discuss the difference in warranties with your sales representative if unsure. It remains the client’s responsibility to make sure they have purchased the correct material for the environment and according to the correct specification.

Details of warrantees offered on some of our products are:
Colour Material:

  1. Colorbond products - refer to BlueScope warranties, available on their website (www.bluescope.co.za)
  2. Colorplus - refer to Safal warranties. Please ensure that you complete the warranty as per supplier warranty terms.
  3. ArcelorMittal products - refer to Mittal warranties. Please ensure ensure that you complete the warranty as per supplier warranty terms.
Galvanised:

  1. No warranty, only test certificates.


Note:

  1. Zincalume - revert to BlueScope warranties.
  2. Zincal - revert to Safal warranties.


Resale of coils:

  1. Relevant supplier warranty where applicable.

BROCHURES AND WARRANTY



Mittal.pdf
222.2 kB - PDF (Portable Document Format)
BlueScope Steel SA warranty application form.pdf
154.0 kB - PDF (Portable Document Format)
Application Preferred PDFformat.pdf
904.4 kB - PDF (Portable Document Format)
000256 SAFAL Warranty Sample ZincAL p.pdf
1,188.1 kB - PDF (Portable Document Format)
000256 SAFAL Warranty Sample ColourPlus p.pdf
1,244.8 kB - PDF (Portable Document Format)
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